Frequently Asked Questions
How do I become a client or get started?
Please contact me via my form HERE or email me directly at hello@anjakreibaum.com. I will get back to you within 48 hours to schedule a free consultation.
What can I expect during the consultation?
The consultation is an opportunity for you to ask any specific questions you may have about my services or approach to therapy/coaching. As I offer many services, this call would help me assess which services would be most appropriate for your specific goals.
How long are therapy sessions?
My individual therapy sessions are 50 minutes long, and couples therapy sessions are 60 minutes long.
How long are coaching sessions?
Coaching sessions range based on my package types and individual client needs but on average last between 45 minutes to 1 hour.
Where are you located?
I offer sessions both virtually via a secure, HIPAA-compliant platform and in-person at my Manhattan office, located at 276 Fifth Avenue.
Do you accept insurance?
I currently accept insurance plans under Aetna and Optum. In addition, I am also an out-of-network provider. If your insurance plan includes out-of-network benefits, you may be eligible for partial or full reimbursement of our session costs. To determine your coverage, it's best to contact your insurance company directly and ask the following:
1) Do I have out-of-network benefits?
2) What is my deductible?
3) What percentage of the cost is covered, and is there any co-insurance?
I’m happy to help you coordinate these out-of-network benefits and will provide you with a monthly superbill for reimbursement.
How much do your out-of-pocket sessions cost?
Individual psychotherapy sessions are $200 per session and couples sessions are $250 per session. I also offer sliding scale sessions based on ability to pay. Please reach out to me for more information.
What is your payment policy?
I use a HIPAA-compliant payment processing service, and payment is due at the conclusion of each session.
What is your cancellation policy?
I understand that unexpected things can come up, and you might need to cancel a session. I have a 24-hour cancellation policy; if you cancel with less than 24 hours' notice, your usual session fee will apply unless we're able to reschedule within the same week.
